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Why we started FABR
Making the first step into the cloud is still a topic being debated by many organisations, big and small. Once they start operating with cloud providers, there is another set of challenges they encounter every day.The problem is made worse by the severe skill shortage in DevOps and cloud infrastructure. During countless conversations we have had with many organisations, not being able to attract and retain talent for their cloud operations almost always comes up.As experienced professionals working in the field, we started out in 2022 to develop products to address this exact problem. For us, solving the problem will unlock huge productivity gains. We also sense that now is a good time to tackle the problem with the advance in cloud computing and artificial intelligence.We know there are hurdles along the journey. We are all ears for anything you have in mind in this space. Book a call with us and tell us your challenges!
Who we are
My name is Chen. I started my career as a software developer, progressing to engineering leadership in various organisations. Not only did I feel the same pain of lack of cloud operational expertise myself, I almost talked to many organisations to understand their individual problems.
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I started building and not long after, I met Janaka who shares a similar career trajectory and brings in a vast amount of cloud operational expertise to FABR from his past roles as a technical product manager and senior engineering management in DevOps/Cloud.
Here we are at your service. Feel free to grab any one of us to talk about your organisation's cloud operations.
TERMS AND CONDITIONS
These terms and conditions (the "Terms and Conditions") govern the use of fabrhq.com (the "Site"). This Site is owned and operated by FABR LTD. This Site is a marketing site for FABR's products and services.By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.Intellectual Property
All content published and made available on our Site is the property of FABR LTD and the Site's creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.Acceptable Use
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:Harass or mistreat other users of our Site;
Violate the rights of other users of our Site;
Violate the intellectual property rights of the Site owners or any third party to the Site;
Hack into the account of another user of the Site;
Act in any way that could be considered fraudulent;
Post any material that may be deemed inappropriate or offensive; or
Violating the fair use policy set out for FABR Cloud Membership.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.Accounts
When you create an account on our Site, you agree to the following:You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
All personal information you provide to us through your account is up-to-date, accurate, and truthful and you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.The following goods are available on our Site:FABR Infra.
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.The following services are available on our Site:FABR Cloud Membership.
The services will be paid for in full when the services are ordered.These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.Subscriptions
Your subscription automatically renews and you will be automatically billed until we receive a notification that you want to cancel the subscription.Payments
We accept the following payment methods on our Site:Credit Card;
PayPal;
Debit; and
Direct Debit.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.Right to Cancel and Receive Reimbursement
If you are a customer living in the United Kingdom or the European Union you have the right to cancel your contract to purchase goods and services from us within 14 days without giving notice. The cancellation period:Will end 14 days from the date of purchase when you purchased digital content that was not supplied on a tangible medium; or
Will end 14 days from the date of purchase when you purchased a service.
To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period. To cancel, contact us by email at hi@fabr.ltd or by post at 20-22 Wenlock Road, London N1 7GU. You may use a copy of the Cancellation Form, found at the end of these Terms and Conditions, but you are not required to do so.The right to cancel does not apply to:Goods or services, other than the supply of water, gas, electricity, or district heating, where the price depends upon fluctuations in the financial market that we cannot control and that may occur during the cancellation period;
Custom or personalised goods;
Goods that will deteriorate or expire rapidly;
Services that the customer has requested for the purpose of carrying out urgent repairs or maintenance;
Newspapers, magazines, or periodicals, except for subscriptions to such publications; and
Accommodation, transport of goods, vehicle rental services, catering, or services related to leisure activities, if the contract includes a specific date or period of performance.
Effects of Cancellation
If you requested the performance of services begin during the cancellation period, you are required to pay us an amount which is in proportion to what has been performed until you have communicated to us your decision to cancel this contract. We will reimburse you any amount you have paid above this proportionate payment.If you provide express consent to the supply of digital content during the cancellation period and acknowledge that your right to cancel the contract is lost by the supply of digital content during the cancellation period, you will no longer have a right to cancel the contract.We will make the reimbursement using the same form of payment as you used for the initial purchase unless you have expressly agreed otherwise. You will not incur any fees because of the reimbursement.This right to cancel and to reimbursement is not affected by any return or refund policy we may have.Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.Limitation of Liability
FABR LTD and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.Indemnity
Except where prohibited by law, by using this Site you indemnify and hold harmless FABR LTD and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.Applicable Law
These Terms and Conditions are governed by the laws of the Country of England.Severability
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.Changes
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.Contact Details
Please contact us if you have any questions or concerns. Our contact details are as follows:07887 650930
hi@fabr.ltd
20-22 Wenlock Road, Loondon N1 7GUYou can also contact us through the feedback form available on our Site.Effective Date: 13th day of July 2022Cancellation FormIf you want to cancel your contract of sale with us you may use this form and email or post it back to us at the address below.To: fabrhq.com
Address: 20-22 Wenlock Road, London, N1 7GU
Email: hi@fabr.ltdI hereby give notice that I cancel my contract of sale of the following goods or services:
_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Ordered on: ________________________________Received on: ________________________________Customer name: ________________________________Customer address: ______________________________________________________________________Signature (only required if you are returning a hardcopy of this form):________________________________Date: ___________________________________
PRIVACY POLICY
Type of website: Marketing site for FABR's products and services
Effective date: 13th day of July 2022fabrhq.com (the "Site") is owned and operated by FABR LTD. FABR LTD is the data controller and can be contacted at:hi@fabr.ltd
07887 650930
20-22 Wenlock Road, London, N1 7GUPurpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:The personal data we will collect;
Use of collected data;
Who has access to the data collected;
The rights of Site users; and
The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.GDPR
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.Consent
By using our Site users agree that they consent to:The conditions set out in this Privacy Policy.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.We rely on the following legal bases to collect and process the personal data of users in the EU:Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: Contacting users; and
Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: Communicating with users about their cloud operational needs.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:IP address;
Location;
Hardware and software details;
Clicked links; and
Content viewed.
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:First and last name;
Email address;
Phone number; and
Payment information.
This data may be collected using the following methods:Creating an account; and
Filling in a user survey.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.The data we collect automatically is used for the following purposes:Analytics.
The data we collect when the user performs certain functions may be used for the following purposes:Communication.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:If the law requires it;
If it is required for any legal proceeding;
To prove or protect our legal rights; and
To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.How Long We Store Personal Data
User data will be stored until the purpose of the data collected has been achieved.You will be notified if your data is kept for longer than this period.How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.Your Rights as a User
Under the GDPR, you have the following rights:Right to be informed;
Right of access;
Right to rectification;
Right to erasure;
Right to restrict processing;
Right to data portability; and
Right to object.
Children
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:Chen Wang
hi@fabr.ltd
07887 650930
20-22 Wenlock Road, London, N1 7GUDo Not Track Notice
Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We do not track the users of our Site over time and across third-party websites and therefore do not respond to browser-initiated DNT signals.Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.We use the following types of cookies on our Site:Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example, data on the content you access, how long you stay on our Site, etc; and
Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:
Collect analytical data for improving FABR's products and services.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK.Contact Information
If you have any questions, concerns or complaints, you can contact our privacy officer, Chen Wang, at:hi@fabr.ltd
07887 650930
20-22 Wenlock Road, London, N1 7GU